Levels — Level 5 Group

Accelerate Your Journey.

Companies must transform in order to thrive in the digital era.
Where are you in your transformation?

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LEVEL 1
Traditional command and control business leverages digital to broadcast information.

$LEVEL 2 Experimentation with digital engagement begins but at a departmental level. Efforts are fractured and customer experience suffers.$

LEVEL 2
Experimentation with digital engagement begins but at a departmental level. Efforts are fractured and customer experience suffers.

LEVEL 3
Digital is a strategic imperative at the highest level of the business. A cross-functional strategy exists and KPI’s are aligned to business priorities.

LEVEL 4
Digital is delivering measurable business value throughout the customer lifecycle. A unified online experience begins to establish meaningful relationships across audiences.

LEVEL 5
Digital is part of the businesses DNA. It delivers breakthrough business results including increased revenue, customer loyalty and employee satisfaction..

$LEVEL 2 Experimentation with digital engagement begins but at a departmental level. Efforts are fractured and customer experience suffers.$ LEVEL 3 Digital is a strategic imperative at the highest level of the business. A cross-functional strategy exists and KPI’s are aligned to business priorities.